Legal
Last Updated: May 21, 2026 · Effective Date: May 21, 2026
Important
Please read this Privacy Policy carefully before using our platform. By accessing or using MRHK.CO, you consent to the data practices described herein.
Contents
Welcome to MRHK.CO ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our short-term rental platform. We are committed to protecting your privacy and ensuring transparency about our data practices.
By using our platform, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Account Information: When you create an account, we collect your name, email address, phone number, date of birth, and profile photo.
Identity Verification: To ensure safety and trust, we may collect government-issued identification documents, such as driver's licences or passports.
Payment Information: We collect payment details including credit card information, billing address, and payout preferences for hosts.
Property Information: For hosts, we collect detailed property information including address, photos, amenities, house rules, and pricing.
Communications: We collect information from your communications with us and other users through our messaging system.
Reviews and Ratings: We collect reviews, ratings, and feedback you provide about properties and experiences.
Usage Information: We collect information about how you interact with our platform, including pages visited, search queries, and booking activities.
Device Information: We collect information about the devices you use to access our platform, including IP address, browser type, operating system, and device identifiers.
Location Information: We may collect location data from your device when you use location-based features of our platform.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and collect usage data.
We use the information we collect for the following purposes:
To facilitate bookings, we share certain information between hosts and guests:
We do not share your personal information with third-party companies for their marketing purposes. However, we do use certain service providers to help us operate our platform:
We may disclose your information when required by law or to:
We use Google Analytics to analyse how users interact with our platform. Google Analytics collects information such as:
Google Analytics uses cookies to track this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences in your browser settings.
For more information about Google's privacy practices, visit Google's Privacy Policy.
We use cookies and similar technologies to:
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
When we no longer need your information, we will securely delete or anonymise it. Some information may be retained in backups for a limited period for security and operational purposes.
Depending on your location, you may have certain rights regarding your personal information:
You can access and download your personal information through your account settings or by contacting us.
You can update your account information and preferences at any time through your account settings.
You can request deletion of your account and personal information, subject to certain legal and operational limitations.
You can opt out of marketing emails by clicking the unsubscribe link in our emails or updating your communication preferences in your account.
You can manage cookie preferences through your browser settings or our cookie preference centre.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. When we transfer your information internationally, we implement appropriate safeguards to protect your data.
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:
Your continued use of our platform after the effective date of the updated policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Team: privacy@mrhk.co
Customer Support: support@mrhk.co
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about data collection and sharing practices and the right to opt out of the sale of personal information. We do not sell personal information.
EU residents have rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to rectification, and the right to lodge a complaint with a supervisory authority.
Effective Date: May 21, 2026
By using MRHK.CO, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.